338 - Regional Operations Manager
PERMANENT OPPORTUNITY
Reference: 338
Summary of the Regional Operations Manager role:
Our client is seeking an experienced Operations Manager to oversee and manage the Strategic and Operational delivery of FM services through a team of site-based Contract & FM Managers, taking full accountability for operational performance and financial results across all services. It is the Regional Operations Manager’s task to ensure that performance is in line with the company's expectations for the Region.
Regional Operations Manager Deliverables / Outcomes (include but are not limited to):
Support Operations Director (England) in the delivery of the FM Business Plan achieving financial and growth objectives.
Responsible for the operational management of Contract Managers ensuring best practice is implemented across the region / business.
Ensure successful implementation of any efficiency initiatives identified by the Commercial Team.
Collate and review monthly reports on operational and financial performance for each of the contracts within their area of responsibility.
Responsible for the implementation of established policies and operational procedures to match the requirements of each contract.
Liaise with client representatives ensuring positive constructive relationships based on long-term partnership.
Support the Operations Director in the management and development of staff ensuring a positive employment culture, career development, effective training strategies and high retention levels.
Support the Operations Director in the analysis of Regional contracts performance and the successful implementation of Transformation/Remedial plans of contracts within their areas of responsibility.
Ensure service delivery is compliant with Health & Safety, QA, Environmental and Energy Policies within their areas of responsibility and maintained within the targets set.
Ensuring the Commercial risks on the contract are managed effectively, working closely with the commercial team to mitigate deductions and performance failures.
Manage and develop staff ensuring a positive employment culture, career development, effective training strategies and high retention levels.
Ensure all risks to the business are identified and logged in the company risk management system, including control measures.
Skills, Experience & Qualifications:
Holds a relevant qualification in a Facilities Management discipline or have relevant experience.
A track record of success in the delivery of FM services to the Public and Private Sectors. Experience in PFI will be an advantage.
At least five years’ experience in a similar FM operational role, managing a portfolio of contracts.
A full driving licence and a willingness to travel are essential to the post.
Good at managing and motivating staff at all levels.
Able to plan and deliver excellent services.
Understands the need to maximise profit, whilst maintaining a high standard across the portfolio.
Prepare budgets and manage expenditure to achieve financial targets.
Able to communicate effectively at an operational level with client representatives.
High-quality interpersonal skills, with excellent written and verbal communication skills.
A flexible and adaptable approach to work, with good problem-solving skills.
Exceptional organisational skills will be essential.
Location: North West / Hybrid Working (travel will be required to engage with clients and teams)
Start date: Immediate
Duration: Permanent
Salary: £75,000+ per annum (depending on experience)
Application Deadline: Open until filled
Interested in this position? Please complete the application form below.
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