477 - Contract Manager – Hard FM
477 - Contract Manager – Hard FM, Kirkwall, Orkney (Permanent)
Our client is seeking an experienced Contract Manager to lead the delivery of Hard Facilities Management (FM) services at a major healthcare facility in Orkney. The successful candidate will be responsible for overseeing site operations, health, safety, wellbeing, and the commercial and financial performance of Hard FM services across the hospital estate. This role requires strong leadership, commercial awareness, and the ability to maintain effective executive-level relationships with key stakeholders. Working collaboratively with internal teams and external partners, the Contract Manager will play a critical role in delivering a compliant, proactive, and high-performing FM service within a complex healthcare environment.
This position is intended as a permanent hire; however, we are open to considering experienced interim candidates available for a 3–6‑month assignment.
Location: Kirkwall, Orkney, on-site
Working Conditions: Due to the remote nature of the site, the
successful candidate must be able to step in and take on hands-on mechanical
and electrical tasks when the technical lead is away or on leave. For this
reason, an M&E background is essential.
Start Date: Immediate
Duration: Permanent
Salary: Up to £60,000 per annum (depending on experience) / Competitive day rate (expenses covered, including accommodation)
Company Benefits:
- Up to £8,000 relocation package
- Car allowance
- Healthcare
Application Deadline: Open until filled – early applications are encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
*** No Visa Sponsorships Available ***
- Lead by example, promoting a culture of safety, inclusiveness, opportunity, and diversity.
- Ensure all safety, quality, and compliance standards are met and maintained.
- Hold full budgetary responsibility for Hard FM services, including cost control and profitability.
- Manage contract budgets, including monthly financial analysis, reporting, and forecasting.
- Oversee lifecycle (projects) budgets to ensure assets are maintained in line with service standards.
- Maintain high-quality compliance records to meet statutory requirements, service standards, and SHTMs.
- Build and sustain positive, long-term relationships with client representatives and partners.
- Implement effective risk‑management processes and maintain accurate risk and opportunities schedules.
- Monitor contract and team performance and produce formal monthly reports for stakeholders.
- Attend and contribute to monthly operational meetings, highlighting performance, risks, opportunities, and future workload.
- Proven experience as a senior manager within Estates or Facilities Management.
- Relevant degree or professional qualification in an Estates/Facilities discipline.
- Strong commercial awareness, ideally within PFI healthcare or similarly complex environments.
- Experience using CAFM systems for helpdesk management and performance reporting.
- Solid technical knowledge of Building Regulations.
- Knowledge and understanding of NHS SHTM 00 best practice guidance for healthcare engineering.
- Strong analytical and problem-solving capabilities.
- Methodical and organised approach to work.
- Ability to work independently and on own initiative.
- Recognised Health & Safety qualification (e.g. IOSH, NEBOSH, SMSTS).
- Excellent customer service skills with a positive, flexible, team-oriented attitude.
- Proficient in Microsoft Office applications (Word, Excel, etc.).
- Considerable experience managing complex budgets.
- Ability to successfully obtain a Disclosure Scotland Check.
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