Why FM service providers increasingly use interim support to resolve their issues

For FM service providers being able to react to their client’s demands or contractual compliance issues in a cost effective, timely and effective way is paramount in today’s competitive FM market where reputation and profitable growth is all. The good news for interim managers and project support resources is that for them to be able to do so, they often have to look outside their organisations to complete these demands.

So what makes the interim route such a compelling case?

Firstly the client get a very good return on their investment as a successful assignment will deliver an outcome that provides meaningful results to a client and adds value. We can also react very quickly often placing someone the next day and being experts in our field be up to speed quickly. This is due to the many similar assignments for other providers and often bring skills and knowledge not otherwise in place. Also being unencumbered by company politics or culture, interim managers provide a fresh perspective.

The difference between a “temp” from an agency that puts a “bum on a seat”, is that interims are contractually obliged to meet the results set out in the terms of reference for the role. This is made a great deal easier by interims operating at a more senior and experienced level which gives them the authority and credibility to effect significant change or transition.

Lastly, as interims are only as good as their last successful assignment and reliant on reputation to bring in the bacon they have to maintain a very high standard because their future work relies upon referrals and repeat assignments. They therefore need to take interest in the success of the assignment. This contrasts favourably with other temporary agency staff who may be also be seeking a full time role and only in it for the money.