Resource mobilisation has been critical to any organisation for the utmost reasons – from ensuring the continuity of your organisation’s service provision to clients is seamless and supporting organisational sustainability to allowing for improvement and scaling up the products and services the organisation currently provides.

Our Business Unit Director, Mr Ben Scott Thomas, specialises in facilitating interim management solutions and support services for clients with his proven sustainability model and in building and nurturing clients’ relationships by responding to resourcing-related business needs.

Here are Ben’s thoughts on Mobilisation Support:

“Winning new FM contracts is very exciting for any contractor and is the culmination of months of hard work for the business development and bid teams. Still, the hard work can’t stop there for a contractor as the mobilisation process has to begin.

The immediate challenge for an ongoing profitable contract 1, 3 or 5 years down the line is that the mobilisation to go-live phase must be successful.

For that to happen, a sturdy and straightforward contract mobilisation plan must be developed. These plans are often included in detail at the bid submission phase but cannot be generic. The contract needs to be distilled down to a set of actions or challenges and once this is achieved, the next step is to set a list of priorities in the form of a contract mobilisation plan.

The plan must be adhered to as any deviance can cause delivery issues, serious health and safety non-compliance, problems for the building users and ultimately the failure of the contract incurring additional costs for the client.

We all know that the plans include a myriad of tasks depending on the complexity of the contract, but the most important element for any plan to work has to be the management team. The mobilisation plan needs experienced and knowledgeable project staff to implement the vital plan. These employees are sometimes unavailable; they might already be managing existing mobilisations or contracts and are too important to their existing clients to be called off.

myfm has these subject matter experts readily available when the contractor needs to flex and resource a new mobilisation. Our network of experienced and knowledgeable interim managers is available to step into the skills gap and assist at short notice for the mobilisation and eventual handover to the operations staff. Our skill base includes mobilisation, H&S compliance, assets surveyors, HVAC, procurement, and IT. We have worked with most major service partners and are seen as a reliable service provider rather than an HR function.”

We cannot stress enough the fact that resource mobilization efforts should align with your organizational mission, objectives and strategic plan. What's your experience with shaping your organization’s approach to mobilizing resources?