Mobilisation – In-House or Outsourced

Everyone in FM acknowledges that the long-term success of a new contact has its foundation in a professional mobilisation. The question is what is the best way to ensure that is achieved. Is it better to use in-house resource, outsource or even a combination.

It seems that unless you have a constant requirement for a dedicated mobilisation team they are an expensive overhead. The common practice of pulling existing contract staff to form a team can cause more problems than it solves.

Outsourcing is often seen as an expense and not fully costed exercise in a bid. Is there a real case to be had for maintaining Heads of Centres of Excellence and then project managing those big ticket tasks like asset verification and condition surveys!