The importance of the “Culture Fit”

A few days ago, Myfm were in discussions with one of our most important clients concerning our future relationship. Whilst it was clear that they valued our dependability of service and strong commercial expertise, what was mentioned as a factor that singled us out from the competition is how intimately we understood the inner workings […]

Introducing Maxcene Crowe

There is no doubt that Maxcene Crowe, Myfm’s newest Director, will bring a cool head and an experienced hand to the business. Maxcene’ s breath of all-round experience in FM ensures she is perfectly placed to provide end to end solutions to her clients, but her expertise really shines in the transition and mobilisation space. […]

Reliability Begets Loyalty

It can often be remarkable just how strong a longstanding associate relationship can be. Many companies that facilitate the sale of interim human resources rely heavily, at least at first, on a relatively modest-sized pool of reliable associate talent. Myfm isn’t really an exception to the rule. Whilst we are confident that our associate pool […]

Why flexibility is crucial

The customer in the modern economy is very demanding. It’s no longer enough for a service to be delivered efficiently and professionally. The delivery must be on OUR time, in OUR budget and tailored specifically to OUR unique needs and requirements. This kind of demand for sophistication in the services we use often clashes with […]

Not Being “too corporate”

The professional services world can feel oppressively impersonal at times. Throughout the constant flurry of organising the minutiae of bids and contracts, and with a constant eye on margins, there can be a temptation to think of ourselves as acting like cogs in a clockwork process that moves along procedurally with little regard for the […]

Dealing with the Unexpected

Anyone who has been following political events in Westminster over the last few months will know just how quickly a situation can fundamentally change around us. With every new day, it appears as if events are not only speeding up but becoming more uncertain. Every new headline about shifting loyalties, new votes, new deals, rejected […]

Using the tools you have, not the ones you want.

I was having a discussion with a colleague this week who was having trouble with a new database they have been using for their job. A substantial amount of money had been spent on a sourcing platform which was marketed to us on the basis that it would make the process of finding associates for […]

The Art of the Middleman

From brokers and lawyers to head-hunters, agents and consultants, and the modern economy is awash with “middlemen”. It’s a word that is often used derisively, but in a market largely defined by its almost endless choice and unlimited demand, the ability to facilitate the relationship between supplier and customer remains a vital function within almost […]

Could outsourcers benefit from mediation?

It hasn’t been the most successful couple of weeks for Outsourcers. At one point last week, Interserve’s share price had dropped to 29p, the lowest in over 30 years. Interserve have also been forced by investors to pull out of the consortium heading the expansion of Durham University, as well as being fined for numerous […]

Keeping Your Network Small

I was chatting to a colleague this week about why he keeps so few permanent connections on LinkedIn. He said that he only really needs around 150 people in his network to make optimal use of the platform. A network that is too large and unwieldy is a hindrance, not a help. If we’re honest, […]

Reacting to your needs quickly – A Dependable Response

In business today, we accept that events happen at speed and that our decisions must match the pace.  We get frustrated when the IT connection takes more than a few seconds or we are caught in a queue. Managers in Facilities Services are routinely faced with juggling resources and making a call to use a […]

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Why FM service providers increasingly use interim support to resolve their issues

For FM service providers being able to react to their client’s demands or contractual compliance issues in a cost effective, timely and effective way is paramount in today’s competitive FM market where reputation and profitable growth is all. The good news for interim managers and project support resources is that for them to be able […]

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Shaking off the Corporate Shackles

A recent LinkedIn poll showed that some of the biggest fears for FM professionals that prevented them from going it alone and starting their own business – a dream for many people – was the fear of the unknown, a to small network of possible clients, having no IT or finance department, carrying out non-revenue […]

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Is there a skills gap appearing

Over the last 3 or 4 years in the FM sector we have seen an increased dilution of skilled staff from organisations who have been restructuring either through acquisition or cost cutting activities. Many of these are time served middle management with significant skills and experience. As the market starts to become more buoyant will […]

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Mobilisation – In-House or Outsourced

Everyone in FM acknowledges that the long-term success of a new contact has its foundation in a professional mobilisation. The question is what is the best way to ensure that is achieved. Is it better to use in-house resource, outsource or even a combination. It seems that unless you have a constant requirement for a […]